
Parmis Star Customer Relation Management (CRM) ERP Software
Organizations and businesses large and small size, one of the main concerns of executives and managers, customer relationship management in the organization. In fact, investors are clients of an organization or company that maintains and manages relationships with their organization, customer satisfaction can always drew former and potential customers, the customers will become permanent.
CRM stands for Customer Relationships Management or CRM is a business strategy designed to reduce costs and increase benefits an organization is to strengthen customer loyalty. CRM as one of the most powerful tools that take advantage of technology to collect customer information, increasing personnel to respond quickly to customers, which ultimately leads to satisfaction and increase sales will help.
In general the task of CRM is that customers in an integrated system of marketing, sales and support at any point they are under cover and quickly reach the ultimate goal, to help the organization. In other words we can say that CRM is a concept where three factors (customer, processes, technology, or IT) parallel to each other and all in order to achieve common goals, to optimize customer relationship with an organization or unit is in motion are.
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Advantages
Associated with financial software
Contact after-sales service
Submit invoice to customers
Find bills customers
View customer records
Relationship Voip
Notification (SMS, telegrams and Email)
Simply record activity
Management of all subsystems integrated dashboard software
Facilities
The possibility of introducing
The possibility of introducing user
Ability to specify user access
The possibility of introducing different activities.
View customer specification
To refer users to other activities
The possibility of reporting activities by date, customer
You can search by customer name and customer code
Ability to view and select the products introduced in the software
Ability to attach a variety of accessories (Word , PDF , Excel and etc
The possibility of setting meeting
Ability to remember
Reports
Performance statistics departments
Activity reports filed by the user
Open activity reports by user
According to redirect activities
Customer list
Member List
List of appointments
List programs and projects
Conversation List
Report registered factors
Checks returned Report
Profit and loss report
Report Financial Ratios
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